Please follow the below Guide to configure your email profile on your mobile phone.  


  1. Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

    Device Settings > Accounts & PasswordsTap "Add Account"

  2. Select Exchange.

    Choose Exchange

  3. Enter your email address, password, and a description of your account. Tap Next.

    Exchange Sign In

  4. Tap Sign In.

    Tap Sign In if using O365 or tap Configure Manually if you have your organization's server settings.

  5. Enter the password associated with your email account. Tap Sign in or Next.

    Enter your O365 work or school account password.

  6. The Mail app may request certain permissions. Tap Accept.

    Tap Allow if prompted to give permission.

  7. Choose the services you want to sync with your iOS device and tap Save. You're done!

    Account sync settings